During the testing, the device using third-party toner cartridges was susceptible to various error messages which impacted the device’s performance, requiring the device to be frequently turned off and on again. In a real-world business scenario, this device downtime would be detrimental to workplace productivity, delaying the printing, copying or scanning of documentation while distracting the user from their duties.
Other issues experienced by technicians testing third-party consumables against OKI Originals included third-party cartridges found to be leaking and contaminating devices and the workspaces around them. In some cases, third-party consumables were also found to be ‘dead on arrival’, having been shipped with a defect and found to be unusable when unpacked.
In terms of print quality, the third-party consumables offered noticeably poor print quality with dull colouring, patchiness and dark blemishes evident on printed materials.
In comparison, OKI Originals Consumables were found to deliver better print yields, higher and more consistent print colour and quality with absolutely no spillage on delivery and no damage caused to devices.
Into the Void
It’s only natural that after investing in a new device, a business will want to protect its warranty. While the testing revealed that third party consumables are detrimental to the device’s functionality, this could potentially also void the OKI device’s warranty if the third-party consumable is found to be the cause of any damage. Businesses can ensure their warranty remains protected by purchasing the OKI Original consumables specially crafted for their devices.
What’s more, businesses are becoming conscious of their carbon footprints in reaction to the growing consumer demand – especially among millennial consumers – for more brands to operate more sustainably. Third-party products are not guaranteed to be recyclable whereas OKI collects and recycles 98 percent of OKI Original Consumables.
Whether working to ensure print costs are kept within budget or protecting their green credentials, businesses can achieve both simply by ensuring they are purchasing consumables designed and crafted by the manufacturer of their chosen devices.
To view the KeyPoint Intelligence Buyers Lab findings and to learn more about the benefits of Original Consumables visit www.okime.ae/consumables.
Save with OKI original consumable: https://www.oki.com/me/printing/full-picture/
Article by Ivana Laskodyova, Consumables Product Manager, OKI Europe Ltd.
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